Project Background
A customer from Tanzania approached us for the urgent replacement of several Endress+Hauser FMB70 hydrostatic level transmitters and spare electronic modules for their industrial process application.
The end user required original compatible products with stable lead time and reliable after-sales coordination, as the instruments were critical for continuous operation of their liquid level monitoring system.
The project mainly involved the supply of the following units:
- FMB70-1KV3/0
- FMB70-1KX4/0
- Related electronic spare modules and display accessories
These instruments are widely used in industrial tank level measurement, especially in applications requiring high accuracy and long-term stability.
Customer Requirements
The customer’s main concerns were:
- Original compatible Endress+Hauser FMB70 units
- Fast and transparent order status updates
- Stable delivery schedule
- Pre-shipment inspection photos
- Complete commercial documentation
- Reliable export coordination to Tanzania
As these items were needed for maintenance and replacement, delivery timing was highly important.
Our Solution
After receiving the inquiry, our team immediately checked stock and supplier lead time with the original channel.
We confirmed the order and promptly arranged procurement.
During the process, we provided:
- commercial quotation
- proforma invoice
- order progress follow-up
- supplier production tracking
- warehouse arrival confirmation
- real product photos before shipment
Once the units arrived at our warehouse, we immediately shared the arrival photos with the customer for confirmation.
As promised, the goods arrived within the same week as committed, which further strengthened customer confidence.
Project Result
The customer was satisfied with:
- fast response
- professional communication
- timely order updates
- on-time goods arrival
- transparent logistics coordination
This project once again demonstrates our ability to support international customers with industrial instrumentation spare parts and urgent replacement orders.
Product Application
The FMB70 hydrostatic level transmitter is commonly used for:
- tank level monitoring
- chemical liquid level measurement
- water treatment systems
- industrial storage vessels
- process control applications
Its reliable performance makes it suitable for demanding industrial environments.